(Full Time/Part Time)

Location: Oxford, UK
Company: Marks & Spencer (M&S)

About M&S: Marks & Spencer is a leading retailer known for its high-quality food, clothing, and home products. With a strong commitment to sustainability and exceptional customer service, M&S aims to provide an outstanding shopping experience. We are currently looking for enthusiastic and customer-focused individuals to join our Clothing and Home team in Oxford.

Position Overview: As a Customer Assistant in the Clothing and Home department, you will play a vital role in ensuring our customers have an enjoyable shopping experience. You will be responsible for assisting customers, maintaining product displays, and ensuring the store is inviting and well-organized.

Key Responsibilities:

• Greet customers warmly and assist them with their shopping needs in the Clothing and Home department.
• Provide knowledgeable advice and recommendations on clothing and home products.
• Operate cash registers, handle transactions accurately, and manage returns and exchanges.
• Stock shelves, organize displays, and ensure products are properly labeled and priced.
• Maintain cleanliness and organization throughout the store, including aisles, shelves, and fitting rooms.
• Ensure high standards of product presentation and merchandising.
• Collaborate with team members to ensure smooth store operations.
• Uphold M&S standards for quality, customer service, and store appearance.

Qualifications:

• Previous retail or customer service experience is preferred but not essential.
• Strong communication and interpersonal skills, with a friendly and approachable demeanor.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks.
• Strong attention to detail and a commitment to maintaining high standards of cleanliness and organization.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Reliable and punctual, with a strong work ethic.
• Ability to lift and move products as needed and stand for extended periods.

What We Offer:

• Competitive hourly wage and benefits package
• Opportunities for career growth and advancement within M&S
• Comprehensive training and support to help you succeed in your role
• A positive and supportive work environment
• Employee discounts on M&S products

How to Apply: If you are passionate about providing excellent customer service and enjoy working in a dynamic team environment, we would love to hear from you. Please submit your resume and a brief cover letter detailing your experience and why you are interested in the Customer Assistant – Clothing and Home position at M&S in Oxford.

M&S is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Contact Information:

• Website: www.marksandspencer.com/careers

Join M&S and be part of a team that values quality, customer satisfaction, and community!