Location: Greater London, UK
Company: Marks & Spencer (M&S)

About M&S: Marks & Spencer is a renowned retailer known for its high-quality food, clothing, and home products. With a strong commitment to sustainability and customer service, M&S aims to provide an exceptional shopping experience. We are currently looking for enthusiastic and customer-oriented individuals to join our Hospitality team in Greater London.

Position Overview: As a Customer Assistant in our Hospitality department, you will play a key role in delivering a warm and welcoming experience to our customers. This position involves providing excellent customer service, maintaining high standards of food and beverage presentation, and ensuring a clean and inviting environment.

Key Responsibilities:

• Greet customers warmly and assist them with their needs in the café and hospitality areas.
• Take orders, serve food and beverages, and handle transactions accurately at the checkout.
• Ensure that food and drink displays are attractive, well-stocked, and properly labeled.
• Maintain cleanliness and organization throughout the hospitality areas, including tables, counters, and service areas.
• Adhere to food safety and hygiene standards, ensuring a safe environment for customers and staff.
• Address customer inquiries and resolve any issues promptly and professionally.
• Collaborate with team members to ensure efficient service and a pleasant dining experience for customers.
• Assist in the preparation of food and beverages as needed.

Qualifications:

• Previous experience in a hospitality, café, or customer service role is preferred but not essential.
• Strong communication and interpersonal skills, with a friendly and approachable demeanor.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Attention to detail and a commitment to maintaining high standards of cleanliness and presentation.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Reliable and punctual, with a strong work ethic.
• Basic knowledge of food safety and hygiene practices.

What We Offer:

• Competitive hourly wage and benefits package
• Opportunities for career growth and development within M&S
• Comprehensive training and support to help you succeed in your role
• A positive and supportive work environment
• Employee discounts on M&S products

How to Apply: If you are passionate about hospitality and customer service and enjoy working in a dynamic team environment, we would love to hear from you. Please submit your resume and a brief cover letter detailing your experience and why you are interested in the Customer Assistant – Hospitality position at M&S in Greater London.

M&S is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Contact Information:

• Website: www.marksandspencer.com/careers
• Address: Marks & Spencer, [specific address], Greater London, UK

Join M&S and become part of a team that values quality, customer satisfaction, and community.