Position: Team Member

Location: Birmingham, UK

Company: Next plc

Job Type: Full-time/Part-time

About Next

Next plc is a leading British multinational retailer offering exciting, beautifully designed, excellent quality clothing and homeware. We operate over 700 stores in the UK and Eire, and around 200 stores in 40 countries overseas. We are committed to providing our customers with superior service and a distinctive shopping experience.

Job Description

We are seeking enthusiastic and dedicated Team Members to join our dynamic team at our Birmingham location. As a Team Member, you will be the face of Next, providing exceptional customer service, managing inventory, and ensuring a seamless shopping experience for our customers.

Responsibilities

• Greet customers and assist them in finding products that meet their needs.
• Manage point of sale processes, including handling cash and card transactions.
• Maintain high standards of store presentation and product placement.
• Assist in inventory control, including receiving, stocking, and organizing stock.
• Work collaboratively with other team members to meet store goals and objectives.
• Address and resolve customer inquiries and issues in a professional manner.
• Participate in ongoing training and development programs.

Requirements

• Excellent communication skills and a friendly, engaging personality.
• Experience in retail or customer service preferred but not required.
• Ability to work flexible hours, including evenings and weekends.
• Strong organizational skills and the ability to multitask.
• A passion for fashion and retail.
• High school diploma or equivalent.

Benefits

• Competitive salary and performance bonuses.
• Staff discount across Next plc products.
• Opportunities for professional growth and advancement.
• Inclusive and supportive work environment.
• Employee assistance programs.

How to Apply

If you are excited about fashion and love working with people, we would love to hear from you! Please submit your resume and a cover letter explaining why you would be a great fit for our team to our careers portal. Be sure to specify the Birmingham location in your application.