Job Title: Service Colleague

Location: ASDA, Southend-on-Sea

Type: Full-Time/Part-Time

Salary: Competitive with Benefits

Introduction to ASDA: ASDA, a renowned leader in the UK retail industry, is dedicated to providing exceptional service and value to our customers. Our store in Southend-on-Sea is seeking enthusiastic and dedicated Service Colleagues. If you are passionate about customer service and want to make a difference, join our dynamic team today.

Role Overview: As a Service Colleague in Southend-on-Sea, you will be a key player in ensuring a high-quality customer experience. Your role will involve various customer service activities, from handling transactions to maintaining store presentation.

Key Responsibilities:

• Provide friendly, helpful service to customers, ensuring a positive shopping experience.
• Operate the checkout efficiently, managing transactions with care and accuracy.
• Maintain cleanliness and order throughout the store, ensuring a pleasant environment.
• Assist in replenishing stock and ensuring products are presented attractively.
• Handle customer inquiries and complaints with professionalism and resolve issues promptly.

Requirements:

• Excellent communication skills and a strong customer service orientation.
• Flexibility to work shifts, including weekends and holidays.
• Ability to work effectively both independently and as part of a team.
• Previous experience in retail or customer service is preferred but not essential.
• A proactive approach to all tasks and a willingness to engage with customers and team members alike.

We Offer:

• Competitive salary and comprehensive benefits package.
• Opportunities for training and career advancement.
• A supportive and inclusive team environment.
• Employee discounts at ASDA and Walmart stores.

How to Apply: Interested candidates should submit their application through the ASDA careers portal. Please include a CV and a cover letter detailing your customer service experience and why you are interested in joining our team.

ASDA’s Commitment to Inclusion: ASDA is committed to diversity and inclusion, welcoming applicants from all backgrounds. We believe a diverse team strengthens our community and enhances our ability to serve our customers effectively.