
Website B&M
Job Title: B&M Customer Service Assistant
Location: Droylsden, Greater Manchester
Company: B&M Retail Limited
Job Type: Part-time
About Us:
B&M Retail Limited is a leading variety retailer in the UK, offering a wide range of products at affordable prices. With over 600 stores nationwide, we are committed to providing exceptional value and customer service to millions of shoppers every day.
Job Description:
We are currently seeking a Customer Service Assistant to join our team at our Droylsden store in Greater Manchester. As a Customer Service Assistant, you will play a key role in ensuring our customers have a positive shopping experience.
Key Responsibilities:
- Greeting customers in a friendly and welcoming manner.
- Assisting customers with inquiries and helping them locate products.
- Operating the checkout efficiently and accurately processing transactions.
- Maintaining cleanliness and tidiness throughout the store, including shelves, aisles, and customer areas.
- Replenishing stock and ensuring products are displayed neatly and attractively.
- Handling customer complaints and resolving issues in a professional manner.
- Adhering to company policies and procedures, including health and safety guidelines.
Requirements:
- Previous experience in retail or customer service is desirable but not essential.
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a team in a fast-paced environment.
- Strong attention to detail and a proactive approach to work.
- Flexibility to work various shifts, including weekends and evenings.
Benefits:
- Competitive hourly rate.
- Staff discount on purchases.
- Opportunities for career development and progression.
- Supportive and inclusive work environment.
How to Apply:
If you are passionate about delivering excellent customer service and enjoy working in a retail environment, we would love to hear from you! Please submit your CV and a brief cover letter outlining your suitability for the role via our online application portal. We appreciate all applications, but only shortlisted candidates will be contacted for an interview.