Company Overview:

Join CO-OP, a well-established and community-focused retail cooperative, as a Customer Team Leader in Sheffield. CO-OP is committed to serving its local communities with quality products and exceptional service. As a Customer Team Leader, you’ll lead a team and contribute to creating a positive shopping experience for customers.

Position: CO-OP Customer Team Leader

Location: Sheffield, South Yorkshire, UK

Responsibilities:

• Lead and motivate a team to provide excellent customer service.
• Assist in the management of store operations and staff schedules.
• Ensure shelves and displays are well-stocked and organized.
• Handle customer inquiries, concerns, and feedback.
• Process sales transactions accurately and efficiently.
• Collaborate with team members to maintain a clean and inviting store environment.
• Uphold CO-OP’s commitment to community values and service excellence.

Requirements:

• Prior experience in retail or team leadership is preferred.
• Strong communication and interpersonal skills.
• Leadership abilities and the capacity to inspire and guide a team.
• Customer-focused mindset with a dedication to service quality.
• Flexibility to work varying shifts, including weekends.
• Knowledge of store operations, inventory management, and merchandising.

Benefits:

• Competitive salary and employee benefits package.
• Exposure to a community-oriented and customer-focused retail environment.
• Opportunities for career growth and development within CO-OP.
• Training and support to enhance your leadership skills.
• Work within a collaborative and diverse team.
• Contribution to serving local communities and providing exceptional service.

How to Apply:

Ready to be part of CO-OP’s commitment to community values and exceptional service in Sheffield? Submit your resume and a cover letter showcasing your leadership skills and your passion for creating positive customer experiences. Apply online through the CO-OP careers portal or visit a local CO-OP store to inquire about opportunities.

Join CO-OP and make a meaningful impact on both customers and the community in Sheffield. Your leadership skills and dedication can contribute to maintaining CO-OP’s reputation for excellence and enhancing the shopping experiences of customers