Location: Plymouth, UK
Company: Marks & Spencer (M&S)

About M&S: Marks & Spencer is a leading retailer known for its high-quality food, clothing, and home products. With a commitment to sustainability and exceptional customer service, M&S aims to provide an outstanding shopping experience. We are currently seeking a dedicated and experienced individual to join our team as a Team Manager for the Foods department in Plymouth.

Position Overview: As the Team Manager for Foods, you will be responsible for leading and motivating the store team to deliver excellent customer service and achieve business goals. You will oversee the daily operations of the Foods department, ensuring high standards of product presentation, inventory management, and customer satisfaction.

Key Responsibilities:

• Lead, motivate, and develop the store team to deliver outstanding customer service.
• Manage the day-to-day operations of the Foods department, including inventory management, merchandising, and sales.
• Ensure the department is well-maintained, clean, and compliant with health and safety regulations.
• Monitor and analyze sales performance, identifying opportunities for growth and improvement.
• Implement strategies to enhance customer satisfaction and drive sales.
• Oversee staff scheduling, training, and development to build a skilled and engaged team.
• Ensure high standards of product presentation and merchandising.
• Handle customer complaints and issues promptly and effectively.
• Collaborate with other departments to ensure seamless store operations.

Qualifications:

• Previous experience in retail management, preferably in a similar role within the food sector.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work efficiently in a fast-paced environment and handle multiple tasks.
• Strong organizational and problem-solving abilities.
• Proficient in using retail management systems and software.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Reliable and punctual, with a strong work ethic.

What We Offer:

• Competitive salary and benefits package
• Opportunities for career growth and advancement within M&S
• Comprehensive training and support to help you succeed in your role
• A positive and supportive work environment
• Employee discounts on M&S products

How to Apply: If you are passionate about retail management and enjoy working in a dynamic team environment, we would love to hear from you. Please submit your resume and a cover letter detailing your experience and why you are interested in the Team Manager – Foods position at M&S in Plymouth.

M&S is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Contact Information:

• Website: www.marksandspencer.com/careers

Join M&S and be part of a team that values quality, customer satisfaction, and community!