Job Title: Outpatient, Clinic, and Admin Volunteers

Location: Norfolk & Norwich University Hospitals NHS Foundation Trust, Norwich, UK

Company: NHS

Type: Volunteer

Job Description:

Norfolk & Norwich University Hospitals NHS Foundation Trust is seeking dedicated volunteers to support our outpatient, clinic, and administrative services. This volunteer role is crucial in enhancing the patient experience, supporting healthcare professionals, and ensuring the smooth operation of our facilities. Volunteers play a significant role in our community by providing extra help and support where it is most needed.

Responsibilities:

• Assist in the reception areas by guiding patients to their appointments and providing information.
• Help with administrative tasks such as filing, photocopying, and organizing documents.
• Support clinic staff by preparing consultation rooms, restocking supplies, and assisting with non-clinical tasks.
• Provide companionship and support to patients, helping to reduce anxiety and improve their overall experience.
• Participate in patient surveys and gather feedback to help improve service quality.
• Work with a diverse team of staff and volunteers to enhance the functioning of hospital services.

Requirements:

• A friendly and approachable demeanor with strong communication skills.
• Ability to respect and maintain confidentiality of all patient information.
• Willingness to adhere to the hospital’s policies and procedures, including health and safety guidelines.
• Commitment to reliability, punctuality, and regular attendance.
• No previous experience is required; full training will be provided.
• A genuine desire to help and a strong sense of community spirit.

Benefits:

• A rewarding opportunity to contribute to your community and make a positive impact on people’s lives.
• Gain valuable experience and insights into the healthcare sector.
• Develop new skills and build confidence in a supportive environment.
• Receive training and support from experienced NHS staff.
• Be part of a team that values dedication and hard work.

How to Apply:

If you are interested in volunteering with us and making a difference in our community, please apply by sending an email expressing your interest to [your email address]. Please include “Outpatient, Clinic, and Admin Volunteers Application” in the subject line. You may also visit our website or contact our volunteer services department directly for more information.

Norfolk & Norwich University Hospitals NHS Foundation Trust is an equal opportunity organization. We value diversity and are committed to creating an inclusive environment for all volunteers. Join us and help us provide excellent care and support to our patients and their families.